Travel FX Ltd has its Registered Office at 1st Floor, Jebsen House, Ruislip, Middx, HA4 7BD - Company Number – 06965268. It is registered in England & Wales. It is also a registered money broker with H.M Revenue & Customs no.XEML00000119581
If you have any concerns regarding your information, please contact us. Our contact details are published on the front of each of our websites.
You choose to give us information about yourself when you contact us or interact with one of our websites. At the point of initial contact, we confirm that you give us consent to collect your information to deal with your query or transaction. Having your basic details such as name, telephone number and/or email address will help us contact you should there be any queries regarding your interaction with us.
If you use one of our services, we collect further information from you that enables us to complete your transaction. Such information may include but not be limited to, your name, date of birth, address, e-mail, form(s) of identification (e.g. passport or driving license) and the information contained within those forms of identification, telephone numbers, credit or debit card information, other payment details, such as your bank account information, as required by us so that we may complete your transaction and provide you with payment choices. We may also require future travel dates and destinations. If you do not provide the information we require to process a transaction, we may not be able to proceed with your order.
You may provide us with another person's information depending upon the service required. By providing the other person's information you are confirming that they have given their explicit consent for you to provide their name, email, address and bank account details (if you are asking us to transfer money to them). A message may be sent to the other person using the contact details provided by you and this message will make reference to your name and explain to the recipient that you were the source of his/her contact details.
We have security measures in place to protect your information against unauthorised access. When transmitting information over the internet, we endeavour to protect your information. Please note that we cannot guarantee the security of any information that you transfer over the internet to us.
As part of using our website, you may be asked to set up a user name and password. You are responsible for maintaining the confidentiality of your user name and password and are responsible for all activities that are carried out when logged on using your name and password. You are responsible for ensuring the security of the passwords that you set.
Our terms and conditions state that no person under the age of 18 may use our services. As such, we do not knowingly hold any data of persons under that age. If you are aware of any such infraction, please contact us immediately.
We may share the information we hold about you between members of the UKFX Holdings Ltd. group of companies but will not share that data outside the group other than to complete your transaction. We do not share your information with companies, organisations or individuals outside of the stated group for marketing purposes nor do we sell your information. We have centralised systems across the group to ensure we provide you with the best service and to ensure the efficiencies of our operation.
We may use third-party service providers and your personal data might be collected by us or 3rd parties (such as Smartsupp.com, s.r.o., VAT ID CZ03668681 and Google) to monitor and analyse the use of our service.
We will send you our daily market report email. This request is separate from the data we use to complete any transaction with you and can be cancelled at any time by using the unsubscribe link contained within any of the reports we may send.
As a registered money broker with H.M Revenue & Customs, we are required by law to retain your information for as long as is necessary for us to meet our legal obligations.
Last updated 11th April 2022 - Version 20220411