Tell us how many Vietnam Dong you will be sending back. You also have the option of adding other currencies to your buy back order as well as your Vietnam Dong.
Complete our quick and easy form with your details and the bank details where you would like your money to be paid. You will need to print the completed form to include with your package.
Post the currency to our offices along with the completed order form. Use Royal Mail insured Special Delivery at your local post office and use one of their free special delivery tamper-proof envelopes.
Once we receive your Vietnam Dong we will email you to confirm and advise on the amount refunded to you.
We will arrange the transfer of funds to your bank account within 3 working days of receiving your order.
We recommend you send your Vietnam Dong to us via Royal Mail Special Delivery and make sure that you select the right amount of insurance for your order. This means you can track its passage to us and also make an insurance claim should it go astray.
There is no minimum order size – however, we do not accept coins.
We apply no maximum order value.
Yes, just choose to add more currencies to your Currency Buy Back online as well as your Vietnam Dong when you complete the order form.
You will receive an email back detailing the Currency Buy Back order processed and how to post the Online Currency order back to us. It will also confirm the account you provided for you to receive payment – please make sure you check this to ensure it is correct.
You will receive an email from us detailing the Currency Buy Back order processed and how to post the Online Currency back to us. The email will also confirm the account details you provided that you wish to receive the payment back to – please ensure you check this is correct.
No – you can only sell your currency online as we do not operate shops (this helps keep our costs low and pass on these savings to you)
When you fill out our currency buy back form you will provide your bank details. Please take the time to check your details as we can’t check your details for you and if you provide the wrong details, we may not be able to help get your funds back if they are paid to the wrong account.
We aim to make a payment back to you the next business day after receiving your order.
Please note there may be delays if the currency is damaged or we need to do other checks to meet UK regulations regarding Money Laundering and terrorist financing. The currency you send us must be in current circulation.
We access wholesale Vietnam Dong rates and we pass these best exchange rates to you. We also update our exchange rates every fifteen minutes to ensure we are offering the best Vietnam Dong rates we can. Unlike selling currency to high street banks and brokers who generally set their exchange rate in the morning and do not move it throughout the day; with us, if there is a major exchange rate movement during the day we will help you to benefit from it